Cohesity cloud services scheduled upgrade for Data Protect Service (APAC Region)

Incident Report for Cohesity Helios

Resolved

This was a maintenance announcement, but was opened as an incident. Resolving incident, and scheduling the maintenance accordingly.
Posted Aug 12, 2025 - 18:16 UTC

Investigating

We will upgrade the Data Protect Service in the APAC region on August 14, 2025. This upgrade involves both the backend infrastructure and the SAAS Connectors. We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
Posted Aug 12, 2025 - 18:13 UTC
This incident affected: Data Protect delivered as a Service.