Cohesity Cloud Services Infrastructure Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2026 - 02:00 UTC
Scheduled - We are upgrading the backend infrastructure for our Cohesity Cloud Services (CCS) platform. This activity is expected to take approximately forty‑eight hours. We do not anticipate any downtime, and access to your data, backups, management console, cluster management, and other services is expected to remain unaffected. During this maintenance window, new region onboarding may fail in the us-east-1 and us-east-2 regions. If you encounter any issues, please contact Cohesity Support.
May 16, 2026 02:00 - May 18, 2026 02:00 UTC
CCS impacted in AWS UAE region
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
Uptime over the past 90 days. View historical uptime.
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Under Maintenance
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Under Maintenance
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
90 days ago
100.0 % uptime
Today
Cohesity IT Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2026

Unresolved incident: Cohesity Cloud Services Infrastructure Maintenance.

May 15, 2026

No incidents reported.

May 14, 2026
Stale Activity Page and Reporting Data on Helios
Resolved - This incident has been resolved.
May 14, 09:26 UTC
Monitoring - Some parts of the Helios platform, including the Activity Page and Reports, may display delayed or stale information due to recent system maintenance. Your data is safe we're actively re-syncing everything and will update you as soon as services are fully restored. Thank you for your patience.
May 13, 15:22 UTC
May 13, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 UTC
Scheduled - We will be performing essential backend infrastructure maintenance on Cohesity IT Analytics. During this 90-minute window, you may experience intermittent availability of the Analytics dashboard. Please note that scheduled backup jobs will not be affected and will continue to run as expected. Any reports scheduled during this period may be delayed and will be delivered once maintenance is complete
May 7, 18:08 UTC
Cohesity cloud services scheduled maintenance for Data Protect Service (US Regions)
Completed - The scheduled maintenance has been completed.
May 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:00 UTC
Scheduled - We will be upgrading the Data Protect Service to 7.4c in US regions starting May 13, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
May 12, 18:13 UTC
May 12, 2026
Cohesity cloud services scheduled maintenance for Data Protect Service (EU and CA Regions)
Completed - The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 05:00 UTC
Scheduled - We will be upgrading the Data Protect Service to 7.4c in EU and CA regions starting May 12, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
May 11, 17:15 UTC
May 11, 2026
Cohesity cloud services scheduled maintenance for Data Protect Service (APAC Region)
Completed - The scheduled maintenance has been completed.
May 11, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
Scheduled - We will be upgrading the Data Protect Service in APAC region starting May 11, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
May 8, 18:53 UTC
May 10, 2026

No incidents reported.

May 9, 2026
CCS AWS Availability Zone incident on US-EAST-1 - minor impact
Resolved - AWS has resolved the issue. Everything seems to be back on line.
May 9, 15:31 UTC
Monitoring - AWS has notified us of some impacted nodes on specific availability zones in US-EAST-1 clusters. All backups are still running on impacted clusters. Cohesity has added more infrastructure to mitigate this issue, but backup jobs may run longer than expected. AWS expects to be restored to full capacity within a day.
May 8, 18:04 UTC
May 8, 2026
May 7, 2026
Cohesity Cloud Services GovCloud Control Plane Upgrade
Completed - The scheduled maintenance has been completed.
May 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
May 5, 20:03 UTC
May 6, 2026
Stale Activity Page and Reporting Data on Helios
Resolved - This incident has been resolved.
May 6, 13:24 UTC
Monitoring - We identified some infrastructure issues and are currently replaying system data to ensure everything is up to date. As a result, some screens like Activity Page, Reporting etc. may show stale or delayed information. We're working to get everything synced as quickly as possible and appreciate your patience!
May 6, 11:30 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 05:00 UTC
Scheduled - We are upgrading the backend infrastructure for our Cohesity Cloud Services (CCS) platform beginning May 4, 2026. This activity is expected to take approximately two weeks. We do not anticipate any downtime, and access to your data, backups, management console, cluster management, and other services should remain unaffected. Some users may experience intermittent slowness during this period. If you encounter any issues, please contact Cohesity Support.
May 2, 02:55 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

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