Resolved -
This incident is resolved.
Jun 28, 21:32 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 28, 21:30 UTC
Identified -
We have identified the problem and have rolled out a fix. Our customers should be able to login into the Helios service. We are closely monitoring the situation.
Jun 28, 21:30 UTC
Investigating -
We want to let our customers know that it is taking time to login to the service. We are working to identify the problem and we keep our customers updated on the progress.
Jun 28, 21:04 UTC