Monitoring - No action is required. Once Microsoft restores service, Cohesity will automatically resume your backups, and any missed data will be captured in the next successful backup run. You do not need to re-run jobs or change any configuration.
Nov 13, 2026 - 06:22 UTC
Investigating - Microsoft Outage

Microsoft is experiencing an outage affecting its services, which began earlier today (Thursday Nov 12, 10 am PST onwards). The outage is not yet resolved. It is affecting access to Microsoft 365 services like Exchange Online, OneDrive, SharePoint, Teams, and as a result, some Microsoft 365 backup jobs managed by Cohesity may have failed, been delayed, or not completed as scheduled.


What this means for you
Backup jobs that ran during the outage window may show as failed or incomplete.
Your previously completed backups and recovery points are not affected.

What you need to do
No action is required. Once Microsoft restores service, Cohesity will automatically resume your backups, and any missed data will be captured in the next successful backup run. You do not need to re-run jobs or change any configuration.

What we’re doing
Our engineering team is monitoring Microsoft’s service health and will confirm that backups resume normally after service is restored. We will update this notice when the issue is resolved.

You can follow Microsoft’s progress on the Microsoft Service Health dashboard. Once Microsoft confirms the issue is resolved, rerun any failed jobs. Most will complete successfully on the next scheduled run or when retried manually. Please allow some time for backups to catch up. If failures continue after Microsoft’s recovery notice, please contact Cohesity Support.

Thanks,
Cohesity Team.

Nov 13, 2026 - 05:38 UTC
Update - We are continuing to investigate this issue.
Jun 03, 2026 - 19:49 UTC
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability

Mar 02, 2026 - 10:26 UTC
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Operational
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Operational
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
Cohesity IT Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cohesity Cloud Services EU Control Plane Infrastructure Maintenance Nov 21, 2026 04:30-08:30 UTC

We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform EU Region Control Plane. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.
Posted on Nov 13, 2026 - 01:10 UTC

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Unresolved incident: Microsoft Outage.

Nov 12, 2026

Completed - The scheduled maintenance has been completed.
Nov 12, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 18:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Nov 9, 22:52 UTC

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Completed - The scheduled maintenance has been completed.
Nov 9, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 05:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Nov 4, 03:50 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 05:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Oct 30, 01:46 UTC

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Oct 29, 20:35 UTC

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Completed - The scheduled maintenance has been completed.
Nov 1, 17:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 17:08 UTC
Scheduled - We will be pushing upgrades to all tenant rigels to apply required patches. This task will be rolled out across 2 days to all tenants.
Oct 30, 16:10 UTC

Oct 31, 2026

No incidents reported.