CCS AWS Availability Zone incident on US-EAST-1 - minor impact
Monitoring - AWS has notified us of some impacted nodes on specific availability zones in US-EAST-1 clusters. All backups are still running on impacted clusters. Cohesity has added more infrastructure to mitigate this issue, but backup jobs may run longer than expected. AWS expects to be restored to full capacity within a day.
May 08, 2026 - 18:04 UTC
CCS impacted in AWS UAE region
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
Uptime over the past 90 days. View historical uptime.
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Operational
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Operational
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
90 days ago
100.0 % uptime
Today
Cohesity IT Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cohesity cloud services scheduled maintenance for Data Protect Service (APAC Region) May 11, 2026 04:00-14:00 UTC

We will be upgrading the Data Protect Service in APAC region starting May 11, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
Posted on May 08, 2026 - 18:53 UTC

Cohesity Cloud Services Infrastructure Maintenance May 13, 2026 17:00-20:00 UTC

We will be performing essential backend infrastructure maintenance on Cohesity IT Analytics. During this 90-minute window, you may experience intermittent availability of the Analytics dashboard. Please note that scheduled backup jobs will not be affected and will continue to run as expected. Any reports scheduled during this period may be delayed and will be delivered once maintenance is complete
Posted on May 07, 2026 - 18:08 UTC
May 9, 2026

No incidents reported today.

May 8, 2026

Unresolved incident: CCS AWS Availability Zone incident on US-EAST-1 - minor impact.

May 7, 2026
Cohesity Cloud Services GovCloud Control Plane Upgrade
Completed - The scheduled maintenance has been completed.
May 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 17:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
May 5, 20:03 UTC
May 6, 2026
Stale Activity Page and Reporting Data on Helios
Resolved - This incident has been resolved.
May 6, 13:24 UTC
Monitoring - We identified some infrastructure issues and are currently replaying system data to ensure everything is up to date. As a result, some screens like Activity Page, Reporting etc. may show stale or delayed information. We're working to get everything synced as quickly as possible and appreciate your patience!
May 6, 11:30 UTC
May 5, 2026

No incidents reported.

May 4, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 05:00 UTC
Scheduled - We are upgrading the backend infrastructure for our Cohesity Cloud Services (CCS) platform beginning May 4, 2026. This activity is expected to take approximately two weeks. We do not anticipate any downtime, and access to your data, backups, management console, cluster management, and other services should remain unaffected. Some users may experience intermittent slowness during this period. If you encounter any issues, please contact Cohesity Support.
May 2, 02:55 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
SSO authentication
Resolved - A fix has been rolled out for this issue, and our internal monitoring indicates that all login issues have been resolved.
May 1, 16:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 21:57 UTC
Investigating - We want to let our customers know that we are currently working on an intermittent issue with logging into Helios via SSO integration. We are actively working to resolve the problem and will keep you updated on our progress.
Apr 30, 18:32 UTC
Apr 30, 2026
Cohesity Cloud Services Upgrade
Completed - The scheduled maintenance has been completed.
Apr 30, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 04:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Apr 27, 02:14 UTC
Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:30 UTC
Scheduled - We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.
Apr 23, 15:17 UTC
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