Resolved -
This incident has been resolved.
Jan 8, 01:27 UTC
Monitoring -
A fix has been deployed, and we are closely monitoring the situation.
Jan 7, 22:41 UTC
Identified -
We have identified the issue and are working on a fix. We will keep you updated on the progress.
Jan 7, 22:18 UTC
Update -
We want to let our customers know that activities on the Data Protect services are also impacted and we are aggressively working to resolve this issue.
Jan 7, 21:58 UTC
Investigating -
We want to let our customers know that we are seeing connectivity issues between the Cohesity Cluster and the Helios service. We are currently looking into this issue, and we will update you on the progress. We really apologize for the inconvenience.
Jan 7, 21:40 UTC