In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 2024 - 19:00 UTC
Scheduled - We will be upgrading Data Protect Service across all regions beginning June 20th 2024. The rollout will continue across multiple regions over a couple of weeks. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. This rollout impacts only to customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
Jun 20, 2024 19:00 - Jul 4, 2024 19:00 UTC
Cohesity Cloud Services Portal ? Operational
Data Protect delivered as a Service ? Under Maintenance
Cohesity FortKnox ? Operational
Cohesity DataHawk ? Operational
Cohesity App Store ? Operational
Cluster connectivity ? Operational
Smart Assistant ? Operational
Identity Management ? Operational
Infrastructure ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024

Unresolved incident: Cohesity cloud services scheduled upgrade for Data Protect Service.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024
Resolved - This incident has been resolved.
Jun 15, 12:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 08:50 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 08:44 UTC
Investigating - We want to let our customers know there is an issue while logging into Helios.cohesity.com. Customer integrated with their own SSO can continue to login to the service with out any issues. Customers can also continue to login from my.cohesity.com to access the Cohesity Cloud Services. We are aggressively working to resolve this issue. We apologize for any inconvenience.
Jun 15, 07:43 UTC
Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - The incident has ben solved. We can see all the metrics have turned to normal state. We really apologize for any inconvenience.
Jun 7, 23:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 19:44 UTC
Identified - We have identified the issue and have temporarily rolled out a work around and closely monitoring the situation. We will continue to update on the progress. We apologize for any inconvenience.
Jun 7, 16:58 UTC
Update - We are continuing to investigate this issue.
Jun 7, 16:22 UTC
Investigating - We want to let out customers know that you might be are running in to an issues while logging into the service. We are aggressively working to resolve the issue. We apologize for any inconvenience.
Jun 7, 16:03 UTC