Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS). Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
We are upgrading the backend infrastructure for our Cohesity Cloud Services (CCS) platform beginning May 4, 2026. This activity is expected to take approximately two weeks. We do not anticipate any downtime, and access to your data, backups, management console, cluster management, and other services should remain unaffected. Some users may experience intermittent slowness during this period. If you encounter any issues, please contact Cohesity Support. Posted on
May 02, 2026 - 02:55 UTC
Resolved -
A fix has been rolled out for this issue, and our internal monitoring indicates that all login issues have been resolved.
May 1, 16:20 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 30, 21:57 UTC
Investigating -
We want to let our customers know that we are currently working on an intermittent issue with logging into Helios via SSO integration. We are actively working to resolve the problem and will keep you updated on our progress.
Apr 30, 18:32 UTC
Completed -
The scheduled maintenance has been completed.
Apr 30, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 04:30 UTC
Scheduled -
We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Apr 27, 02:14 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 04:30 UTC
Scheduled -
We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.
Apr 23, 15:17 UTC