All Systems Operational
Cohesity Cloud Services Portal ? Operational
Data Protect delivered as a Service ? Operational
Cohesity FortKnox ? Operational
Cohesity DataHawk ? Operational
Cohesity App Store ? Operational
Cluster connectivity ? Operational
Smart Assistant ? Operational
Identity Management ? Operational
Infrastructure ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2024

No incidents reported today.

Dec 13, 2024

No incidents reported.

Dec 12, 2024

No incidents reported.

Dec 11, 2024
Cohesity Gov Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Dec 11, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Dec 9, 19:06 UTC
Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Cohesity Cloud Services Upgrade
Completed - The scheduled maintenance has been completed.
Dec 3, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Nov 29, 19:24 UTC
Dec 2, 2024
Cohesity Cloud Services access
Resolved - This incident has been resolved.
Dec 2, 22:44 UTC
Monitoring - We have identified the issue and have pushed the relevant fixes to address the issues.
Dec 2, 22:34 UTC
Investigating - We want to let our customers know that we are observing connectivity issues to CCS landing page and APIs as part of the scheduled rollout. We are aggressively looking into this issue and will post updates on the progress. We apologize for any inconvenience.
Dec 2, 22:25 UTC
Cohesity Cloud Services - US-East 2 - Infrastructure issues
Resolved - This incident has been resolved.
Dec 2, 01:38 UTC
Update - The issue is resolved at this time. Our metrics are trending in the right direction. We will keep this incident open for the next 24 hours and will provide one more update before closing it.
Nov 30, 22:03 UTC
Monitoring - We want to let our customers know that the issue is resolved. Our metrics are showing a positive trend on the indexing backlog and we are closely monitoring the situation. The root cause of the issue is due to a read/write latency on the underlying volume and we have worked with our cloud vendor to resolve the issue. We apologize for any inconvenience.
Nov 30, 18:39 UTC
Update - Updated the Data protect service status to operational
Nov 30, 18:32 UTC
Update - Updating the Data protect service status to operational
Nov 30, 18:32 UTC
Update - We are continuing to investigate the issue. Our indexing services are impacted due to node stability issues that are holding the indexes. We are seeing some positive signs on the stabilization of the nodes, but we are continuing to work with our cloud vendors. We will continue to provide status update. We apologize for any inconvenience.
Nov 30, 17:34 UTC
Update - We are continuing to investigate the issue and have engaged our cloud vendor to understand the root cause and identify the mitigation steps. We will continue to provide status update. We apologize for any inconvenience.
Nov 30, 16:08 UTC
Investigating - We want to let our customers know that we are experiencing infrastructure issues in US East 2 region due to which indexing might get delayed. We are still assessing the current situation to understand the impact and working to address the issue. We apologize for any inconvenience.
Nov 30, 14:38 UTC
Dec 1, 2024

No incidents reported.

Nov 30, 2024
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