CCS impacted in AWS UAE region
Update - We are continuing to investigate this issue.
Jun 03, 2026 - 19:49 UTC
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Operational
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Operational
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
Cohesity IT Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cohesity Cloud Data Security Services Upgrade Jun 8, 2026 05:00-10:00 UTC

We will be performing a scheduled upgrade on Cohesity Cloud Data Security Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Posted on Jun 04, 2026 - 23:07 UTC
Jun 6, 2026

No incidents reported today.

Jun 5, 2026
Cohesity Cloud Services Control Plane Gov Production Upgrade
Completed - The scheduled maintenance has been completed.
Jun 5, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 19:00 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Jun 2, 03:43 UTC
Jun 4, 2026
Helios Gov & CCS Gov Impact
Resolved - This incident has been resolved.
Jun 4, 20:20 UTC
Monitoring - We have deployed a fix to address the issue and are closely monitoring the situation to ensure stability. We will continue to keep you updated as we confirm full resolution. Thank you for your patience.
Jun 4, 00:12 UTC
Update - We have identified the root cause of the current outage and our team is actively working toward a resolution.

This issue affects only CCS customers on Helios Gov. Customers managing on-premises clusters through Helios Gov are not impacted and can continue operating normally.

We will share a further update as soon as one is available. We appreciate your patience.
Jun 3, 19:45 UTC
Investigating - We want to let you know that we are encountering issues with our Helios service. As a result of this you might experience frequent logout in the Management portal and device connector service. We are aggressively working to resolve the issues. We apologize for any inconvenience.
Jun 3, 18:35 UTC
Jun 3, 2026

Unresolved incident: CCS impacted in AWS UAE region.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Cohesity Cloud Services Control Plane Upgrade
Completed - The scheduled maintenance has been completed.
May 28, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 05:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
May 25, 13:56 UTC
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

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