CCS impacted in AWS UAE region
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Operational
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Operational
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
Cohesity IT Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cohesity Cloud Services Control Plane Upgrade May 28, 2026 05:30-10:30 UTC

We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Posted on May 25, 2026 - 13:56 UTC
May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 UTC
Scheduled - We are upgrading the backend infrastructure for our Cohesity Cloud Services (CCS) platform. This activity is expected to take approximately forty‑eight hours. We do not anticipate any downtime, and access to your data, backups, management console, cluster management, and other services is expected to remain unaffected. During this maintenance window, new region onboarding may fail in the us-east-1 and us-east-2 regions. If you encounter any issues, please contact Cohesity Support.
May 13, 04:20 UTC
May 17, 2026

No incidents reported.

May 16, 2026
May 15, 2026

No incidents reported.

May 14, 2026
Stale Activity Page and Reporting Data on Helios
Resolved - This incident has been resolved.
May 14, 09:26 UTC
Monitoring - Some parts of the Helios platform, including the Activity Page and Reports, may display delayed or stale information due to recent system maintenance. Your data is safe we're actively re-syncing everything and will update you as soon as services are fully restored. Thank you for your patience.
May 13, 15:22 UTC
May 13, 2026
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 17:00 UTC
Scheduled - We will be performing essential backend infrastructure maintenance on Cohesity IT Analytics. During this 90-minute window, you may experience intermittent availability of the Analytics dashboard. Please note that scheduled backup jobs will not be affected and will continue to run as expected. Any reports scheduled during this period may be delayed and will be delivered once maintenance is complete
May 7, 18:08 UTC
Cohesity cloud services scheduled maintenance for Data Protect Service (US Regions)
Completed - The scheduled maintenance has been completed.
May 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 05:00 UTC
Scheduled - We will be upgrading the Data Protect Service to 7.4c in US regions starting May 13, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
May 12, 18:13 UTC
May 12, 2026
Cohesity cloud services scheduled maintenance for Data Protect Service (EU and CA Regions)
Completed - The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 05:00 UTC
Scheduled - We will be upgrading the Data Protect Service to 7.4c in EU and CA regions starting May 12, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
May 11, 17:15 UTC
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