CCS impacted in AWS UAE region
Update - We are continuing to investigate this issue.
Jun 03, 2026 - 19:49 UTC
Update - We continue to work with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 05, 2026 - 17:26 UTC
Update - We are closely working with the AWS team to address issues in ME-Central-1 & ME-South-1 regions. We will continue to provide updates as we get more from our cloud provider.
Mar 03, 2026 - 10:53 UTC
Investigating - We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS).
Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability
Mar 02, 2026 - 10:26 UTC
Cohesity Cloud Services Portal Operational
Data Protect delivered as a Service Operational
Cohesity FortKnox Operational
Cohesity DataHawk Operational
Cohesity App Store Operational
Cluster connectivity Operational
Smart Assistant Operational
Identity Management Operational
Infrastructure Operational
Cohesity Gaia Services Operational
Cohesity NetBackup Operational
Cohesity IT Analytics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cohesity Cloud Services Upgrade Oct 7, 2026 04:30-09:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 2026 - 23:53 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Sep 30, 2026 - 23:50 UTC

Cohesity Cloud Services Upgrade Oct 8, 2026 04:30-09:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 30, 2026 - 23:53 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services EU Region. There will be no impact to customers during the maintenance window. The changes are rolled out to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Sep 30, 2026 - 23:51 UTC

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Degraded performance in Helios management console
Resolved - This incident has been resolved.
Sep 30, 19:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results
Sep 30, 17:32 UTC
Identified - The issue has been identified and team is working on implementing the fix.
Sep 30, 16:14 UTC
Investigating - We are investigating an issue affecting the Helios management console. Some customers may experience errors, slow page loads, or difficulty accessing certain UI features. Backup and recovery operations already running on your clusters are not expected to be affected.

Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.
Sep 30, 15:32 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Cohesity Cloud Services Infrastructure Maintenance
Resolved - This incident has been resolved.
Sep 28, 19:32 UTC
Monitoring - A fix has been implemented and we are monitoring the environment.
Sep 28, 16:57 UTC
Identified - We have identified the root cause of the issue. Our engineering team is actively implementing a fix.
Sep 28, 16:39 UTC
Update - We are continuing to investigate this issue.
Sep 28, 16:17 UTC
Investigating - During our scheduled backend infrastructure maintenance, we identified issues impacting a subset of services. The maintenance window is still in progress, and our engineering team is actively investigating and working to restore full service.
Sep 28, 16:15 UTC
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 05:00 UTC
Scheduled - We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.
Sep 22, 18:44 UTC

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Data Processing Delays - GlobalSearch Affected
Resolved - This incident has been resolved. The sync is back to normal.
Sep 25, 01:41 UTC
Investigating - GlobalSearch on the Helios platform may show delayed or stale information due to an unplanned background sync issue. Our team has identified the cause and is actively working to resolve it. We'll post an update once syncing is back to normal — thanks for your patience!
Sep 22, 18:41 UTC

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Cohesity cloud services scheduled maintenance for Data Protect Service (GovCloud)
Completed - The scheduled maintenance has been completed.
Sep 23, 11:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 11:35 UTC
Scheduled - We will be upgrading the Data Protect Service in GovCloud regions starting September 22, 2026. This upgrade involves the SAAS Connectors.
We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.
Sep 22, 09:41 UTC

Sep 22, 2026

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Sep 19, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 08:30 UTC
Scheduled - We will be deploying backend infrastructure changes to our Cohesity Cloud Services Platform. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. The changes are at platform level so all services listed in the status page will be going through these changes . Should you experience any issues, please reach out to Cohesity support.
Sep 16, 07:58 UTC

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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