The incident has ben solved. We can see all the metrics have turned to normal state. We really apologize for any inconvenience.
Posted Jun 07, 2024 - 23:00 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2024 - 19:44 UTC
Identified
We have identified the issue and have temporarily rolled out a work around and closely monitoring the situation. We will continue to update on the progress. We apologize for any inconvenience.
Posted Jun 07, 2024 - 16:58 UTC
Update
We are continuing to investigate this issue.
Posted Jun 07, 2024 - 16:22 UTC
Investigating
We want to let out customers know that you might be are running in to an issues while logging into the service. We are aggressively working to resolve the issue. We apologize for any inconvenience.
Posted Jun 07, 2024 - 16:03 UTC
This incident affected: Cohesity Cloud Services Portal, Data Protect delivered as a Service, Cohesity FortKnox, Cohesity DataHawk, Cohesity App Store, and Smart Assistant.