Cohesity Cloud Services Infrastructure Maintenance

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 19:32 UTC

Monitoring

A fix has been implemented and we are monitoring the environment.

Posted Sep 28, 2026 - 16:57 UTC

Identified

We have identified the root cause of the issue. Our engineering team is actively implementing a fix.

Posted Sep 28, 2026 - 16:39 UTC

Update

We are continuing to investigate this issue.

Posted Sep 28, 2026 - 16:17 UTC

Investigating

During our scheduled backend infrastructure maintenance, we identified issues impacting a subset of services. The maintenance window is still in progress, and our engineering team is actively investigating and working to restore full service.

Posted Sep 28, 2026 - 16:15 UTC

This incident affected: Cluster connectivity, Infrastructure, Cohesity NetBackup, and Cohesity IT Analytics.