Degraded performance in Helios management console

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.
Posted Sep 30, 2026 - 19:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results
Posted Sep 30, 2026 - 17:32 UTC

Identified

The issue has been identified and team is working on implementing the fix.
Posted Sep 30, 2026 - 16:14 UTC

Investigating

We are investigating an issue affecting the Helios management console. Some customers may experience errors, slow page loads, or difficulty accessing certain UI features. Backup and recovery operations already running on your clusters are not expected to be affected.

Our engineering team is actively working to identify the cause. There is no need to open a support case at this time; we will post updates here as more information becomes available.
Posted Sep 30, 2026 - 15:32 UTC
This incident affected: Cohesity Cloud Services Portal.
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