This issue should be resolved. If you continue to experience issues with adding resources or source refresh, please work with our support team.
Posted Mar 18, 2026 - 16:24 UTC
Update
We found some customers were still experiencing issues due to an edge case. Fix has been applied. Monitoring.
Posted Mar 06, 2026 - 18:04 UTC
Monitoring
Fix is applied. Source refresh and adding new cloud sources should work. We will keep this open and monitoring over the next 24 hours.
Posted Mar 04, 2026 - 23:12 UTC
Identified
We are currently implementing a fix for this issue.
Posted Mar 04, 2026 - 22:11 UTC
Update
This issue only impacts AWS cloud resources. Azure cloud resources are not impacted.
Posted Mar 04, 2026 - 04:14 UTC
Investigating
We want to inform our customers of an issue when adding a new cloud source to CCS or when doing a source refresh. These features are currently impacted and not functional. This impact stems from the current AWS outage in the Middle East region. We are working on a fix to address this issue. We will provide updates as we make progress.
Posted Mar 04, 2026 - 03:20 UTC
This incident affected: Data Protect delivered as a Service.