Access to Cohesity Cloud Services

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.
Posted Aug 11, 2025 - 23:24 UTC

Monitoring

The issue is addressed by our cloud vendor, and we are closely monitoring the situation.
Posted Aug 11, 2025 - 23:02 UTC

Update

We are continuing to investigate this issue.
Posted Aug 11, 2025 - 19:58 UTC

Investigating

We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.
Posted Aug 11, 2025 - 19:52 UTC
This incident affected: Cohesity Cloud Services Portal, Cohesity FortKnox, Cohesity DataHawk, Cohesity App Store, Smart Assistant, and Identity Management.