Cohesity Cloud Services Infrastructure Maintenance

Scheduled Maintenance Report for Cohesity Helios

Completed

The scheduled maintenance has been completed.

Posted Jan 24, 2026 - 16:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 24, 2026 - 04:30 UTC

Scheduled

As part of our ongoing efforts to enhance performance and reliability, we will be performing a Helios control plane infrastructure upgrade spanning multiple services over the weekend of January 24-25.

What to Expect
During the upgrade, you may experience:
- Intermittent data staleness in reports.
- Temporary UI impact, with brief slowdowns in the following service responsiveness.
- Licensing page
- User management page
- Cluster registration, Cloud Edition, NGCE provisioning page
- Alerting, logs, Bulletin board, Ransomware alerts

Most services will experience only brief disruptions (<5 minutes each), spread throughout the day.

Posted Jan 21, 2026 - 06:05 UTC

This scheduled maintenance affected: Cohesity Cloud Services Portal, Cohesity FortKnox, Cohesity DataHawk, Cohesity App Store, Cluster connectivity, Smart Assistant, Identity Management, Infrastructure, and Cohesity Gaia Services.