Cohesity Cloud services

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.

Posted Sep 12, 2024 - 18:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 12, 2024 - 07:33 UTC

Identified

We have identified the root cause and applying a workaround to address the issue. We are closely monitoring the metrics and will continue to provide updates on the progress.

Posted Sep 12, 2024 - 05:30 UTC

Investigating

We want to let our customers know that our metrics are indicating a performance issue on the backup workflows. We are closely looking at the problem to identify the root cause and will continue to update on the progress. We really apologize for any inconvenience.

Posted Sep 12, 2024 - 05:14 UTC

This incident affected: Data Protect delivered as a Service.