Login issues into Cohesity Cloud Services

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.

Posted Jun 15, 2024 - 12:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2024 - 08:50 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 15, 2024 - 08:44 UTC

Investigating

We want to let our customers know there is an issue while logging into Helios.cohesity.com. Customer integrated with their own SSO can continue to login to the service with out any issues. Customers can also continue to login from my.cohesity.com to access the Cohesity Cloud Services. We are aggressively working to resolve this issue. We apologize for any inconvenience.

Posted Jun 15, 2024 - 07:43 UTC

This incident affected: Cohesity Cloud Services Portal, Cohesity FortKnox, Cohesity DataHawk, Smart Assistant, and Identity Management.