All Systems Operational

Cohesity Cloud Services Portal ? Operational
Data Protect delivered as a Service ? Operational
Cohesity FortKnox ? Operational
Cohesity DataHawk ? Operational
Cohesity App Store ? Operational
Cluster connectivity ? Operational
Smart Assistant ? Operational
Identity Management ? Operational
Infrastructure ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Cohesity Gov Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 03:00 UTC
Scheduled - As part of our ongoing efforts to enhance performance and reliability, we will be performing a Helios control plane infrastructure upgrade in the Gov cloud spanning multiple services. We do not expect any disruption in service availability.
Apr 2, 00:18 UTC
Apr 2, 2025

No incidents reported.

Apr 1, 2025
Cohesity Cloud Services Upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Mar 27, 01:18 UTC
Mar 31, 2025
Cohesity cloud services scheduled upgrade for Data Protect Service
Completed - The scheduled maintenance has been completed.
Mar 31, 20:32 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 7, 19:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:26 UTC
Scheduled - We will be upgrading Data Protect Service across all regions beginning Feb 19th 2025. The rollout will continue across multiple regions over a couple of weeks. We do not anticipate any impact to access your data, backups, management console, cluster management or other services. This rollout impacts only to customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.

Below is a tentative schedule across all regions:
Feb 19th - APAC Regions
March 7th - EMEA, UAE & Bahrain Regions
March 10th - Canada & US West Regions
March 12th - US East Regions
Feb 18, 20:22 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Cohesity Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:30 UTC
Scheduled - As part of our ongoing efforts to enhance performance and reliability, we will be performing a Helios control plane infrastructure upgrade.

Following functionality will be affect for a short duration while the upgrade is performed
- Reports
- Licensing page
Mar 20, 20:58 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Cohesity Cloud Services logging issues.
Resolved - We have been closely monitoring our metrics for the last few hours and we could confirm the issue is resolved. The connectivity to Helios Portal was intermittent for few minutes between 8:44 AM PST and 8:51 AM PST. We have identified the root cause to be an infrastructure issue in the backend and we have addressed it. We apologize for the inconvenience.
Mar 25, 18:57 UTC
Monitoring - Our customers should be able to login into the Helios Portal at this time. We are working to find the root cause of the problem. We will continue to provide an update on the progress.
Mar 25, 16:34 UTC
Update - We are continuing to see intermittent login issues into the Helios Portal. We are aggressively working to determine the root cause of the issue. We will keep updating on the progress.
Mar 25, 16:08 UTC
Investigating - We want to let our customers know there are issues while logging into the Helios Portal. We are currently looking into it and will update on the progress as soon as possible.
Mar 25, 15:53 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Cohesity Gov Cloud Services Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 04:30 UTC
Scheduled - We will be performing a scheduled upgrade on Cohesity Cloud Services. There will be no impact to customers during the maintenance window. The changes are rolled to all services listed in the Cohesity status page. Customers should be able to login to manage their data and all operations including backups, cluster management, DR should function as usual. Should you experience any issues, please reach out to Cohesity support.
Mar 19, 16:08 UTC
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